My Client, a well respected facility within the area, are looking to recruit a receptionist on an immediate basis to assist their front of house team.
Role Responsibility
- To provide an excellent reception service, ensuring all customers are attended to in an excellent manner.
- To answer and manage internal and external calls received, resolving customer queries effectively and efficiently in a polite and courteous manner
- To respond to all customer and client service requests and queries effectively and efficiently in a polite and courteous manner, ensuring that requests and queries are met / logged / recorded and the appropriate supporting parties are advised accordingly.
- To assist in bookings of meetings and conference rooms and booths by mail, telephone and at the desk.
- To use questioning and listening techniques to identify customer requests /queries and action accordingly.
- To check and ensure all the facilities in the area are clean, tidy and ready for customers
- To maintain awareness of service levels and delivery of objectives.
The Ideal Candidate
- Good working knowledge of MS Office
- Excellent communication skills, both verbal and written
- Professional and courteous telephone manner
- Experience of delivering excellent customer service both face to face and over the telephone
- Right to work in the UK without restriction
- Ability to liaise with people at a Senior Level
In return my client offers a friendly working environment with on site parking
Hours: Monday - Friday 09:00 - 15:00
This is a temporary position with a view of offering permanency to the right candidate.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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