Reporting to the Centre Manager you will be responsible for managing your centre, co-ordinating the workload, the delivery of company business objectives while providing excellent customer service.
Maintain centre and health & safety standards.
Encourage, lead and motivate your team to consistently deliver excellent service.
A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City.
This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis.
This is an excellent opportunity to progress your career with a well-established company!
Reporting to the Area Manager you will be responsible for managing your centre, co-ordinating the workload, the delivery of company business objectives while providing excellent customer service.
Maintain centre and health & safety standards.
Encourage, lead and motivate your team to consistently deliver excellent service.
My client who are a successful Debt Recovery Agency are looking for an Customer Service Advisor to join their team - Previous experience in a collections environment would be an advantage but not essential as full training will be given.
This is an exciting opportunity for an ambitious candidate looking to start their career or looking for a change.