Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
Leading a team of 12-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
We are looking for an experienced Team Leader to join our client based in the local area to start on the 30th September 2024.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.