To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise.
Specific Responsibilities
Ensure that HSE & Q standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times.
General
Our client is a leader within the built environment, working on multi-million projects throughout the UK.
Hours per week: Monday to Friday on a variable shift rota - 45 hours per week
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
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