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Employer description: Cringe Technologies stands as a seasoned expert in the ever-evolving field of IT. With over 15 years of dedicated experience, our services cater to the specific demands of schools and businesses.We empower schools with the confidence, stability, and passion needed to excel in IT. Overview: We are now looking for an eager candidate to join us as an apprentice. The IT Apprentice will provide on-site IT support to schools. This role is designed to offer hands-on experience and on-the-job training for individuals looking to start their careers in Information Technology. Support and Maintenance: Assist in the installation, configuration, and maintenance of hardware and software Provide first-level technical support to end-users, resolving hardware, software, and network issues Perform regular system updates and backups Network Administration: Support the monitoring and maintenance of network systems, including LAN/WAN, Wi-Fi, and security systems Assist in troubleshooting network connectivity issues Documentation and Reporting: Maintain accurate records of hardware and software inventories Document technical issues and resolutions in the help desk system Project Assistance: Assist in various IT projects, including system upgrades, deployments, and migrations What we are looking for: Desirable skills: Basic understanding of computer hardware, software, and networking concepts Strong problem-solving skills and a willingness to learn Personal qualities: Good communication and interpersonal skills Ability to work both independently and as part of a team Attention to detail and strong organizational skills Entry requirements: 3 GCSE's (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 8am - 5pm, Monday to Friday. Benefits: Comprehensive training and mentoring Opportunities for career advancement Access to the latest technology and tools A supportive and inclusive work environment Travel paid to QA training centre Future prospects: After successfully finishing the apprenticeship, you will gain a full-time opportunity. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!