As a Client Advisor on the Restart programme, you will work with adult job seekers who are preparing to move into employment, helping them to identify and address the barriers that make this difficult by providing exemplary case management, including support, advice, advocacy and signposting to relevant services.
Support those who have been out of work for longer periods might need extra help to move back into employment.
The Restart Scheme will break down employment barriers that could be holding people back from finding work.
To work within consistent business support and administration processes and.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.
Posted by Hatched Recruitment UK • £461.93/day to £519.67/day
To be responsible for supporting the Digital Manager by taking the lead on creating Drupal webforms to replace the existing online forms currently in use.
To migrate the existing online forms into Drupal webforms, while making enhancements to the forms as required to improve the customer service experience for residents.
The primary focus of this role will be to develop a quality user experience reflective of best digital industry practice - by curating content with clarity and consistency to deliver a simpler user journey that facilitates higher engagement to self-service and information user goals.
Love the thrill of visiting new places, interacting with diverse communities, and breaking away from the ordinary?
As a Customer service field agent in Bexley ,You will be travelling in your own car and visiting specific homes within a 40-mile radius of Bexley (DA15), encouraging residents to complete a vital survey for the Office of National Statistics (ONS).