Randstad are looking for a Help Desk & Switchboard Operator to undertake a temporary contact and join the friendly and busy team at 2Gether Support Solutions.
If you are looking for a varied and engaging role then this could be for you.
Manage a caseload of disabled children or young people aged 0-25 to assess, plan, monitor and review the support/personal assistance needs of service users, working in a person-centred way.
Work with the service user and their families/carers to develop a package of support/assistance as they prepare to become adults and in their early adult life that promotes and maintains independence and wellbeing; where appropriate involve other agencies and use community resources to provide equality of opportunity, full participation and inclusion in society.
Main duties and responsibilities
Manage a complex and diverse caseload of children, young people and their families, undertaking assessments to determine the needs and capabilities of clients and carers, and drawing up plans of support under the supervision and guidance of a designated supervisor, using agreed eligibility criteria and in accordance with statutory requirements, Directorate and Corporate Policy and National Legislation.
This is a pivotal role where you will be supporting a diverse range of people, adapting your approach to meet the needs of the individual.
Do you pride yourself in your Customer Service skills and enjoy working with people?
In return you will be offered a 3 month temporary contract which will be predominantly home based with the need to visit the offices in Canterbury once or twice a week.
Are you a fluent multi-lingual speaker with expertise in credit control?
We are on the hunt for a talented Credit Controller who can communicate effectively in multiple languages and join our client's diverse team based in Ashford.