The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
Our Administration Support roles are an excellent entry level role for candidates looking to move into their first fully office based position.
Having successfully recruited across the business during 2023, we continue to grow and require an additional Administration Support person working within the wider administration support team.
We are a well established and successful financial services company based in Godalming, who are recognised in our sector as being a market leader.
As a Team Leader within the Corporate Services Team, you'll play a pivotal role in guiding and mentoring our junior staff while ensuring the highest standards of quality and accuracy.
Your day to day will include:.
General
Overseeing and reviewing management accounts for both UK and multi-national companies, providing expert guidance and support.
Our client is seeking an Administrator to join their busy and close-knit team.
The ideal candidate will have exceptional organisational abilities and be able to effectively communicate with the team members and external stakeholders.
We are pleased to be supporting our Horley based client who are seeking a Project Support Coordinator to join their growing team.
This is a fantastic opportunity for someone with at least 6 months commercial office experience who is looking to take that next step in their career!
You will be joining a fast-growing technology-based business that has built a market leading position in the provision of energy data and services with a proven track record for constant innovation.