The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
You will be responsible for providing administrative support, coordinating tasks, and facilitating communication among different departments.
Your attention to detail, organisational skills, and ability to multi-task will be essential in contributing to the efficiency and effectiveness of business operations.
Our Administration Support roles are an excellent entry level role for candidates looking to move into their first fully office based position.
Having successfully recruited across the business during 2023, we continue to grow and require an additional Administration Support person working within the wider administration support team.
We are a well established and successful financial services company based in Godalming, who are recognised in our sector as being a market leader.
As a Team Leader within the Corporate Services Team, you'll play a pivotal role in guiding and mentoring our junior staff while ensuring the highest standards of quality and accuracy.
Your day to day will include:.
General
Overseeing and reviewing management accounts for both UK and multi-national companies, providing expert guidance and support.
We are looking for a full time Team Administrator to work in this varied and interesting role within the Children, Families & Learning Business Support Team, based at either Woodhatch Place, Reigate, RH2 8EF or Dakota Building, Weybridge, KT13 0YP.
This is a fixed term contract/ secondment opportunity until 30th June 2025.
The starting salary for this role is £26,777 per annum for working 36 hours week.