Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers.
You will be joining a team with a genuine passion for technology and providing high level customer support.
Working for a highly successful MS Gold Partner IT Managed Services company, the 1st Line Support Analyst works as part of a team responsible for providing telephone and remote access support for clients on a range of workstation, application and hardware issues, including some server and network support.
With a solid customer services ability you will also be responsible for carrying out a range of daily network administration tasks, detailed below.
General
Salary & Benefits: Above Market Average Salary Overtime (Paid at Time & a Half) Paid Microsoft Qualifications
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
Our client is looking for a dedicated Product Expert for their new ERP (Enterprise Resource Planning) system and WMS (Warehouse Management System), supplied by industry leaders Epicor and EPG respectively.
You'll play an instrumental role during both the pivotal implementation phase and the vital period of ongoing system usage and post-development.
The company is committed to providing comprehensive training, enabling you to become and adept user and teacher of these platforms, equipping you with the knowledge to train other effectively.
GSA are working with a leading software company specialising within the motor industry.
The Development Department consists of multi-disciplinary teams of Business Analysts, Software Developers and Software Testers who work together to design and implement the companies Software Products.
The culture is supportive, encouraging and collaborative, whilst providing challenging projects to stretch the team and allowing time for self-development.