In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
To help further grow these products, we are seeking a technically minded, solutions expert.
Our pedigree has helped us develop state-of-the-art solutions, including our latest cloud subscription products, OnRent and Current RMS which aim to take our customers into a new era of flexible, mobile, and readily available trading - wherever and however they work.
R ole and specification overview
Part of the Kerridge Commercial Systems Group (KCS), inspHire boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry all over the world.
We are looking for talented and dedicated individuals to join the IT Delivery team as a Solution Architect, developing creative solutions across multiple capabilities of the business.
About the role
We are seeking individuals who the can undertake a broader range of activities to capitalise the opportunities that will be available to them as we progress through our digital transformation programme.
Demonstrating inspHire products aimed at the SME space i.e.
General
InspHire is a market leader in the development and provision of rental software environments for a variety of sectors addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' hire desks and warehouses.
I am working with one of Nottingham's most exciting companies who are on the market for an experienced Data Application Support professional with a strong focus on Data and Scripting.
This is a client who we have worked with closely for several years and seen their technical teams grow on a national and global basis.
They're working on some incredibly exciting opportunities at the moment and subsequently they're looking for someone to join them in a role which has been created purely out of growth.
Writes new software, makes modifications to existing software, or integrates software applications and modules in accordance with agreed upon specifications provided by others Creates and executes unit testing and integration testing ensuring module meets requirements Executes on provided design May provide technical support to operations or other development teams Creates and maintains all required technical documentation / manual related to assigned components to ensure supportability.
Makes suggestions for problem solutions or software enhancements, which will typically be reviewed by a more senior developer.
Implements solutions as directed within standards Participates in project planning sessions with team members to analyze development requirements, provide design options, and provide work breakdown and estimates of work.
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
We are looking for Solution Architects to join Technology Services at Boots Nottingham Support Office.Reporting to the Lead Solution Architect, your role will be to produce IT infrastructure high-level designs and proposals in response to internal customer requests and project demands.You will ensure customer requirements are clearly understood and then work with the wider Architect community, service owners and subject matter experts to deliver cost effective, supportable end-to-end high-level designs, adhering to enterprise strategy, roadmaps, standards, security and service capability.