Application Support Manager Surrey Hybrid Working Our client, a stable and successful Surrey-based company, is looking for an experienced Applications Support Manager to look after a team of Application Engineers.
You will be experienced in managing a team and have project management knowledge within an Agile environment.
The Student Systems Support Manager is responsible for managing the technical support provided to users of the university student system (SITS) and associated applications including managing a team of 6 student system support staff.
A leading world class university based in central London is seeking to recruit a Student System Support Manager on a permanent basis.
The team consists of Student Support Administrators who provide first and second line support to users across the university, working closely with both end users to provide support on key processes as well as with internal developers and analysts to help resolve issues.
As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients.
My client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector.
The Role
Troubleshoot both 1st line and escalated technical issues, offering guidance and managing changes for their software clients, providing timely customer feedback.
We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990.
We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
We are creating a ground-breaking, end-to-end on-premises cloud solution, designed to facilitate seamless interaction for users from various locations.
At Sopra Steria, we are developing an innovative Managed Service to replace a complex legacy enterprise infrastructure.
Join us on an exciting journey as we revolutionise a major client's operations through agile transformation and the delivery of innovative cloud services.