Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region.
General
In 2011, we merged with Affinion Group (based in the US), a global leader in customer engagement and loyalty solutions with over 40 years' experience.
Since then, Affinion has rebranded to Tenerity and has over 2,000 partners worldwide, including many of the largest and most respected companies in the financial services, retail, travel, and ecommerce sectors.
Attwood Perks has been instructed by a rapidly evolving business in Ipswich who are looking for a Senior Application Engineer to join their dynamic engineering team on a permanent basis.
This business is renowned for exceptional training and development and, as a Senior Application Engineer, you will be responsible for providing technical leadership, driving innovation, and mentoring junior team members while ensuring the timely and high-quality delivery of projects.
This position can be primarily remote for the right person with the expectation to go into the offices on occasion.
Market leading FinTech that provides a highly functional suite of software products to support post-trade processing for clients including most of the financial institutions across the globe is seeking a skilled Application Support Engineer.
Senior Application Support Engineer (Linux SQL) London / WFH to £75k
Your role
As a Senior Application Support Engineer you will join a small, collaborative team responsible for client support; you'll gain an indepth understanding of the company's suite of products and own the resolution of 2nd and 3rd line support issues.
As an Application Engineer you'll be responsible for maintaining and updating Atlassian systems (JIRA, JIRA Service Management, Confluence), including testing and execution of project migrations, installations and upgrades.
Application Engineer (Atlassian JIRA) London / WFH to £65k
Do you have expertise with the Atlassian suite, including JIRA
You could be progressing your career, working on complex and interesting systems within a diverse, supportive environment whilst enjoying a range of perks and continual learning opportunities at a global games software house.
Lead the Application Support team, ensuring efficient resource allocation.
General
As an Application Support Manager, you will play a crucial role in ensuring seamless application support across product domains.
Your primary focus will be on the planning, implementation and support of various applications, collaborating closely with end-user clients and ensuring high-quality service delivery.