Our client in Cambridge is looking for a Spanish or Portugese speaking Application Support Engineer.
The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users.
The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support.
As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients.
My client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector.
The Role
Troubleshoot both 1st line and escalated technical issues, offering guidance and managing changes for their software clients, providing timely customer feedback.
Exciting opportunity for an Application Support Engineer to join a growing business based in Wallingford, offering up to £45,000 plus excellent benefits and career prospects (as well as hybrid working)
As Application Support Engineer, you'll Be responsible For
work on a help desk, supporting users through application issues.
support internal and external stakeholders on a bespoke application / product.
As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications.
You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service.
This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues.
My client is looking for a 2nd Line Application Support Engineer to join their busy support desk.
This is a great opportunity to join a closeknit team that can offer a role with great technical exposure and future opportunities to grow and further your career internally!
You will be hands on with tickets, calls, escalations and plenty of project work.
Our superb systems, robust processes, dedicated property managers and specialist support departments, all work together to deliver a property management service that is second to none.
Residential Management Group is a market leading, national Managing Agent with organic growth.
At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers.
Providing software support to both Hedgehog and 1Cover, our partner Orpheus Software who are based in Reading are looking for a Senior Application Support Engineer with experience in the Insurance industry.
This role will allow you to be a significant part in helping shape our businesses moving forward.
The Company
Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog in the UK, and more recently travel insurance services to 1Cover in Australia.