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Job Title: Data Analyst Salary: £30,000 Location Farnborough (Hybrid 3/4 days onsite) Company Overview: The client is led and managed by a Board of Directors with an outstanding range of skills and experience relevant to the demands of security and compliance. Our operational management is supported by offices in Farnborough and Manchester with our own in-house IT specialists. Our expertise is backed up by access to support partners who possess the deepest levels of competence in specific areas such as 'next generation' firewall management. Whilst recognising that the prime role of the Data Protection Officer is to ensure compliance with the Regulation, we equally believe that has to be backed up in every aspect of security control so as to support the delivery of protection "by design and default". Position Overview: We are seeking a talented Data Analyst to join our team and contribute to our data-driven culture. The ideal candidate will have a passion for uncovering insights from complex datasets, exceptional analytical skills, and a strong ability to communicate findings effectively to stakeholders at all levels of the organization. Key Responsibilities: Collaborate with cross-functional teams to define key metrics and develop reporting frameworks to track business performance. Collect, clean, and preprocess large datasets from various sources to ensure data accuracy and reliability. Perform in-depth analysis to identify trends, patterns, and correlations within the data, providing actionable insights to support strategic decision-making. Develop and maintain dashboards, reports, and visualizations to communicate findings and monitor key performance indicators (KPIs). Proactively identify opportunities to improve data collection processes, data quality, and analytical methodologies. Stay current with industry trends and best practices in data analysis and visualization techniques. Qualifications: Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or related field. Master's degree preferred. Proven experience as a Data Analyst or similar role, with a strong track record of analysing large datasets and delivering actionable insights. Proficiency in SQL for data extraction and manipulation. Experience with programming languages such as Python or R is a plus. Experience with data visualization tools such as Excel, Tableau, Power BI, or Looker. Strong analytical and problem-solving skills, with the ability to think critically and creatively to solve complex business challenges. Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders. Strong attention to detail and a passion for data-driven decision-making. If you wish to find out more then send you CV to In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Farnborough, Hampshire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: A salary of up to £35,000 25 days annual leave, Pension, Private Medical Free Subscription to Perk Box discounts and Wellness app Access to cutting-edge technology Full career support and ongoing training Great career progression Key Responsibilities: Being a team player in a driven fast-paced Support team Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system Supporting customers with their software and hardware applications Fault analysis, resolution, and service continuity assurance across customers' software and hardware products Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products Following all department procedures whilst ensuring they are regularly reviewed and updated Training and learning new industry technologies and products Skills and Experience Required: Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems Knowledge of Microsoft cloud solutions including Azure and 365 Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies Experience with diagnosing and resolving technical issues Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products A passion for customer service excellence High level of organisation, interpersonal skills, multi-tasking and attention to detail If you are an IT professional who is motivated by challenges and has a thirst for knowledge. Don't miss this opportunity to contribute to their success and further your career in IT. Apply now and help them deliver top-notch IT solutions to their valued customers! To apply for this role please call , send your CV to or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Office Administrator / Customer Service Office Administrator / Customer Service. An Aldershot based electronic repair firm and looking for an Office Administrator / Customer Service person to join the team. The Office Administrator / Customer Service will be a detail oriented Office Administrator with a strong focus on customer care and will oversee office operations and support the seamless flow of work. This role is a varied role encompassing both general office duties and customer care responsibilities. The Office Administrator / Customer Service key responsibilities: General Office Duties: Answer and direct phone calls, providing information and assistance to callers (Customers and suppliers). Manage the flow and process of work orders, ensuring efficient allocation of resources and timely completion of tasks. Assist in the organization and filing of documents, contracts, and records. Handle data entry tasks and maintain accurate records. Coordinate and schedule deliveries. Provide administrative support to the team as needed. Customer Care: Provide exceptional customer service by promptly addressing inquiries, concerns, and service requests via phone, email, and in person. Maintain a professional and helpful demeanour when assisting customers, ensuring a positive customer experience. Effectively communicate repair status, timelines, and relevant information to customers. Verifying that customers' account status is in compliance and that payments have been received before releasing goods. Handle customer feedback and concerns, resolving issues promptly to maintain customer satisfaction. Keep accurate records of customer interactions and requests for future reference. During times of reduced staffing, have the capability to conduct deliveries and collections for local customers as required, using a company vehicle. Invoicing and Financial Administration: Generate and manage invoices for repair services, ensuring accuracy and completeness. Verify that all invoices are compliant with legal requirements and company policies. Coordinate with the accounting department to reconcile payments and outstanding balances. Assist in the collection of outstanding payments and follow up on unpaid invoices. Maintain organized financial records for easy retrieval and auditing purposes. Skills and Experience Required - Essential Proven experience as an Office Administrator or in a similar administrative role. Excellent communication and customer service skills to provide exceptional customer care. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and invoicing software. Excellent organisational and time management skills, with the ability to multitask effectively Strong attention to detail and accuracy in data entry. Ability to multitask and prioritize tasks effectively. Knowledge of legal requirements related to invoicing and purchasing is a plus Ability to work independently and as part of a team. High level of professionalism and confidentiality when handling sensitive information. Driving License Educated to GCSE level or equivalent The Office Administrator / Customer Service salary is £27k, working 8:30-17:00 Monday to Friday Proactive People is an employment business and agency