About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems.
Business Application Support Analyst
Department: Business Application Support and Service Desk.
The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems.
The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients.
Our client is a global financial services platform that offers essential liquidity, market access, and infrastructure services to clients in the energy, commodities, and financial markets.
The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems.
The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients.
Our client is a global financial services platform that offers essential liquidity, market access, and infrastructure services to clients in the energy, commodities, and financial markets.
An exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for numerous Financial Trading, Risk and Settlement Systems in a mixed Windows / Linux environment with preferred candidates having strong Database / SQL and Scripting skills.
Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams.
Not essential but preferred candidates will come from a Market Data / Trade Floor Support background with any Energy Trading experience highly beneficial and their associates Trading Systems / ETRM's - EDF, Gazprom, Trayport, Shell.
My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team.
You will ensure all Incidents and Service requests logged and resolved contain good quality information within them to allow effective management and reporting manage incidents.
General
Salary range £35,000 - £48,000 dependant on experience