I am looking for an Application Support Analyst who will be responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be the direct contact for customers.
This is an exciting opportunity to work for a software solution provider into the London Insurance Market
My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation!
Are you ready to step into an exciting opportunity with a global SaaS organisation?
As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process.
Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful energies trading business based in the centre of London.
£110 - £130k package
Hybrid working model, with excellent working culture and colleagues at the top of their game.
An exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for numerous Financial Trading, Risk and Settlement Systems in a mixed Windows / Linux environment with preferred candidates having strong Database / SQL and Scripting skills.
Not essential but preferred candidates will come from a Market Data / Trade Floor Support background.
Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams.
Are you equipped to handle regular customer interactions and aspire to dive into the tech industry?
Your search ends here!
Founded in the year 2000, this distinguished Software-as-a-Service provider for general insurance has witnessed remarkable growth over the past two decades.