My client, a global provider of expense management software is seeking a strong Analyst to support there current development team.
Perform data analysis and mining with your preferred tools to model data structures and concepts
Innovate new solutions: Be comfortable with research, exploration, experimentation and uncertainty as we are always pushing the boundaries and capabilities of our capabilities.
My client, a global provider of expense management software is seeking a strong Analyst to support there current development team.
Perform data analysis and mining with your preferred tools to model data structures and concepts
Innovate new solutions: Be comfortable with research, exploration, experimentation and uncertainty as we are always pushing the boundaries and capabilities of our capabilities.
An independent digital transformation & cloud migration consultancy focusing on the full end-to-end transformation journey.
We work with customers to capture visibility across their current environments, document the processes needed to transform their environments and execute the migration.
The delivery of this insight will ensure that the business can make evidence-based, strategically sound decisions that help us to prioritise activities and continually improve the experience our customers have when they trade with Sysco GB businesses.The Customer Insights Executive will support the business to build a deep understanding of our customers using both internal data and research outputs to define customer needs, pain points and requirements for the future.This is a great opportunity for a person with a data-based qualification who is comfortable with quantitative data work but has experience or an interest in qualitative data and insight and who would like to apply their skills to a customer experience and insight analysis role.Key Accountabilities and Responsibilities:
Work with the Director of Customer Experience to support research programmes and deliver a range of insight.Manage the daily/weekly/monthly secure data provision requirements that enable the effective and error-free running of the voice of the customer' (VoC) programme, simplifying processes where possible.Run validation checks to ensure programme data is always accurate.Support our external partner to improve response levels and deliver more user-friendly reporting.Develop a deep understanding of the VoC platform and the actionable insights it delivers to enable effective identification of trends and new issues or opportunities arising that will support the drive towards a better experience for customers.Manipulate historic data in Excel, combined with internal data where necessary.Manage the VoC platform integration with Salesforce to ensure accurate display of data and identification of insight for colleagues.Work with the 3rd Party provider to design effective dashboards to display relevant data and insight to colleagues to drive decision-making.Results analysis of all HORT Surveys (qualitative customer head office research) completed with contracted customers.Manage theme tracker across multiple surveys.Build and deliver half yearly reporting of key trends to support improved retention of contracted business.Support with survey build and sample management.Build and maintain a central resource that catalogues historic research and areas covered to reduce duplication and speed response levels to the business for insight requests.Analyse the output of smaller surveys, delivering the results in a timely, clear and informative way, including response rates and comparison to prior surveys where relevant, to support decision making.Manage the master research requirements schedule, ensuring customer impact is minimised.
We are currently recruiting for a Customer Insights Executive to join the Customer Experience (CX) Team in the Marketing function on a full time, permanent basis, reporting to the Director of Customer Experience - Sysco GB.As a key member of the Customer Experience team, the Customer Insights Executive will support the CX function with data management, processing and analytical capabilities to ensure the delivery of high quality, robust insight.
Our client are seeking a diligent a KYC Analyst to join their Financial Intelligence Team.
We have a 12 month FTC for a KYC Analyst.
As an integral member of the team, you will play a crucial role in safeguarding the organisation against financial crimes by applying your knowledge of AML regulation and policy to various tasks, including customer on-boarding, transaction monitoring, and KYC refresh.
Crimson Tide mpro Limited has an exciting opportunity available for a Data & BI Analyst to join our team based in Tunbridge Wells, Kent.
This role is hybrid, with three days based in the office a week.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £40,000-£45,000 per annum, depending on experience.
We are working with an established Buy-to-Let Lender with a strong brand identity, who are looking for a highly motivated individual with a numerical and analytical background to join the expanding data analytics team.
The ideal candidate will be proactive, keen to learn new skills, self-motivated problem solver, analytically thinking, efficient, with strong inter-personal skills and a can-do attitude who is committed to meeting deadlines whilst producing high quality work.