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Operations Agent - Manchester Right Now Group are working with a Neutral Freight Forwarder, who are looking to bring aboard a new Operations Agent to join their Import/Export team in Manchester. You'll be working as part of a team liaising with suppliers and customers to ensure the highest level of service in our Airfreight business. The ideal candidate will have Sales experience within the Cargo and Freight Industry. Responsibilities: - Dealing with call enquiries (inbound) - Imports/Exports - Arranging deliveries and collections - Costing jobs - Master and House Airway Bills - Liaising with handling agents and external suppliers - Dealing with airlines and making bookings - Customs Entries Benefits: - Huge opportunities for growth - Company Pension Scheme - On site parking Please reach out if you feel you would be a suitable candidate. All suitable candidates will be contacted within 48hrs.
Zedify is shaking things up in the logistics sector by transforming the way first and last-mile deliveries are done in cities. We're looking for friendly, hard-working individuals with a passion for cycling and a good level of fitness to join our Manchester team on a full-time or part-time basis. Zedify is building a delivery system that is fit for the future and better in all ways: zero emission by default (no offsetting here), intuitive and flexible (a great customer experience), and better for people (no gig economy for us)! As a Cargo Bike Rider/Courier, you will play a vital role in ensuring efficient and timely delivery of packages to our valued customers while representing our partner's brand through excellent customer service. This is an excellent opportunity to progress your career with a rapidly growing company! About Us Our tech-enabled cargo bike-first model enhances brands, reduces cost, and is over 90% lower carbon than the next best alternative. We are founded on a mission to make cities cleaner, healthier and more liveable for everyone. Our passionate, driven team consists of seasoned operations experts, brilliant developers, and high-performing product and growth teams. With some great financial backers and during a period of significant growth, we're at an exciting stage. We promote equal opportunities and a workplace where each individual can contribute and realise their full potential. Key Responsibilities: Safely navigate assigned delivery routes using a company-provided bicycle Pick up and deliver packages promptly and accurately while adhering to established delivery schedules and cycling safety guidelines Provide exceptional customer service by interacting professionally with customers during deliveries and addressing any inquiries or concerns Maintain a high level of professionalism and adhere to our partner's uniform and appearance standards Use handheld devices and company-provided technology to scan packages, track deliveries, and update delivery status in real-time Ensure packages are securely loaded and unloaded, preventing any damage during transportation Report any discrepancies, delays, or other issues to the appropriate supervisor or manager promptly Adhere to all traffic and safety regulations while cycling and operate the bicycle in a safe and responsible manner Comply with all company policies, practices and procedures Required Skills: Strong communication and interpersonal skills to interact effectively with customers Ability to work independently, manage time efficiently, and meet delivery deadlines Physical fitness and ability to ride a bicycle for extended periods in varying weather conditions Punctual, presentable, trustworthy and reliable Comfortable using handheld devices and technology for tracking and updating delivery information Benefits: Pay in line with Real Living Wage Uniform provided Cycle to work scheme Holiday allowance and uniform allowance on top of pay Access to our benefits app (Onsi), which provides various well-being, financial, rewards and family benefits Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Bicycle Courier, Bike Delivery Person, Eco-Courier, Urban Bike Messenger, Zero Emissions Delivery Rider, Sustainable Transport Courier, and Bike-based Logistics Operator, may also be considered for this role.
This is a great opportunity for a team player who has first-class attention to detail and is highly numerate. If you're looking for a new opportunity to gain experience within an award-winning company, join us as a Reconciliations Analyst today! This Reconciliations Analyst role will involve handling a high volume of VCC transactions to ensure they are reconciled and authorised, working with colleagues within TC Support and the wider business, and providing industry-leading support throughout our reconciliations function. Role Overview Ensure the fast and efficient reconciliation of Virtual Credit Card statements. Contribute to the wider business strategy to reduce, control, and maintain unreconciled Virtual Credit Card transactions. Ensure daily workload is managed, SLAs are met and support colleagues within the Reconciliation function and wider TC Support to clear unreconciled transactions. Actively seeking, documenting, and implementing ways to improve the process. Benefits Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits, including: A competitive basic salary annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills Attention to detail Strong analytical skills Problem-solving Ability to work to deadlines Don't miss out on this fantastic opportunity; apply for this Reconciliations Analyst today! About Company Here at Travel Counsellors, our customers, communities, and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs - empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 300 super-talented people in our support offices to help them create unique, inspiring and exciting experiences for their customers whilst building lasting personal relationships that bring them back to us, time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over £930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.