We are now looking to expand our team with a customer service background to join our Aftersales Department.
We are proud to be to be working with a family run business with over 20 years' experience in the leisure industry and a reputation for providing excellent customer service.
We are looking for a forward-thinking, resilient team player who is highly motivated, and able to communicate effectively with both customers, suppliers, and other members of the Peter Roberts Team.
As an Aftersales Advisor you will co-ordinate service activity between customers, parts department, and technicians in an efficient and courteous manner whilst maximising workshop utilisation and acting on opportunities to sell additional products services and parts.
Ensuring a prompt and courteous manner when dealing with customer enquiries on parts, selling the benefits of our products and services, adhering to all trading terms, discounts, and procedures for handling payment for the parts.
Your day will include
Understanding and qualifying the customers service/repair requirements, advising on estimates of both time and cost to set expectations accordingly.
A highly successful and internationally established business is seeking an Aftersales Advisor to join their customer facing team located within the Christchurch area.
It is through this process that the position holder will prove most valuable, supporting the team by executing high levels or customer service and due diligence by supporting customers with addressing their needs and booking work in to be done on their vehicles.
This business has built upon years of success within the automotive industry and is now a leader and household name, and prides itself on delivering a first-class service to its customer.
Silcom Recruitment are working with another leading client of ours, with the hire of an Aftersales Advisor, for a busy motor trade dealership group based in Newbury.
Our client has over ten years within the motor retail industry, and as one of the country's most progressive motor groups.
Responsibilities & Requirements Of An Aftersales Advisor
Provide excellent customer service by addressing inquiries and resolving issues related to vehicle servicing, maintenance, repairs, and parts.
Pembrook Resourcing currently have a great opportunity for an aftersales advisor working with one of our clients aftersales teams, This role covers both service and parts departments within a car dealership!
To take bookings, ensuring efficient workshop loading whilst attending to Customers' requirements with a realistic and professional manner
We are working with a well-established, leading tour operator based in North London who are looking for an Aftersales/Operations Executive to join their hard-working team!
Reporting in to the Operations Supervisor, they are looking for hard working, personable and driven individuals to be a part of their successful business.
Key Responsibilities
To deal with schedule changes received from airlines.