We are seeking a Customer Service Advisor to join our client's Contact Centre team in Bristol.
As a Customer Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring all jobs are processed and booked efficiently.
Your primary focus will be on handling incoming calls, resolving queries, providing updates, and booking appointments.
Posted by Clearview Recruitment • £25K/yr to £26K/yr
Key Responsibilities
Assisting Sales Progressors.
Role Overview
Responsibilities include lead management, compliance oversight, property promotion, and supporting the sales process while ensuring data accuracy and operational efficiency.
This part-time role is pivotal in supporting the team to deliver an exceptional customer experience across online, phone, and in-person channels.
Our client knows that purchasing or selling a house can be a major life event.
With our client, their customers have their own dedicated property lawyer to guide them every step of the way to ensure everything runs as smoothly as possible.
Their mission is to transform the conveyancing industry so that buying or selling a home is a smooth and enjoyable experience.
The successful Senior Telesales Advisor will provide an excellent service to new and existing customers, ensuring that their requirements and expectations are met whilst maximising upselling opportunities to achieve set KPIs and targets.
We are presenting an exciting opportunity for a highly driven and customer focused Senior Telesales Advisor to join the team based in Bristol.
About the opportunity
We are the internal recruitment partner for our client, an independent, family-owned company with an established presence across the UK.