Silcom Recruitment are working with another leading client of ours, with the hire of an Aftersales Advisor, for a busy motor trade dealership group based in Newbury.
Our client has over ten years within the motor retail industry, and as one of the country's most progressive motor groups.
Responsibilities & Requirements Of An Aftersales Advisor
Provide excellent customer service by addressing inquiries and resolving issues related to vehicle servicing, maintenance, repairs, and parts.
Pembrook Resourcing currently have a great opportunity for an aftersales advisor working with one of our clients aftersales teams, This role covers both service and parts departments within a car dealership!
To take bookings, ensuring efficient workshop loading whilst attending to Customers' requirements with a realistic and professional manner
A highly successful and internationally established business is seeking an Aftersales Advisor to join their customer facing team located within the Christchurch area.
It is through this process that the position holder will prove most valuable, supporting the team by executing high levels or customer service and due diligence by supporting customers with addressing their needs and booking work in to be done on their vehicles.
This business has built upon years of success within the automotive industry and is now a leader and household name, and prides itself on delivering a first-class service to its customer.
As an Aftersales Manager, you'll collaborate closely with the Branch Director to oversee Aftersales operations, devising and executing strategies to enhance revenue and profitability.
The Client
Our client is a well-established automotive group with a rich history prioritising exceptional customer service and satisfaction.
They foster a family-like work culture and offer growth opportunities within their award-winning company.
Our client is a main Commercials dealership based in Milton Keynes and they are currently looking for a new Aftersales Manager to join their team.
Role responsibilities
Looking after 10 ramps Plus MOT in total.
To manage effectively and run the Service, Parts and Costing Departments and maintain a profitable workshop within company targets and also our prep centre which is a 2 minute walk from site.
We are now looking to expand our team with a customer service background to join our Aftersales Department.
We are looking for a forward-thinking, resilient team player who is highly motivated, and able to communicate effectively with both customers, suppliers, and other members of the team.
We are proud to be to be working with a family run business with over 20 years' experience in the leisure industry and a reputation for providing excellent customer service.