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Customer Service/Administration Staff needed!! Join a Dynamic and Fast-Paced Team Are you a people-oriented problem solver? Do you thrive in a fast-paced and dynamic work environment? If you answered yes, then we have the perfect opportunity for you! Our client, a leading customer service company, is seeking 3 motivated individuals to join their team on a temp to perm basis. With an hourly rate of £12 and a supportive work culture, this is a fantastic opportunity to kick-start your customer service career. Why Join Their Team? Exciting Work Environment: Join a team that operates in a vibrant and fast-paced setting. No two days will be the same! Career Growth Opportunities: With a temp to perm contract, this role offers the potential for long-term growth within the company. Unlock your career potential! Competitive Pay: Earn a highly competitive hourly rate of £12. Your hard work will be rewarded! Supportive Team: Join a team that values collaboration and teamwork. Their supportive work culture ensures you'll have the resources and guidance to succeed. Responsibilities: Provide exceptional customer service on phone and email Handle customer inquiries, complaints, and feedback in a professional and efficient manner Resolve customer issues promptly and escalate complex issues to the appropriate team Maintain accurate records of customer interactions and communicate with team members to resolve queries Composing emails to inform clients about an outstanding account Telephone calls to determine why payments remain outstanding Experience with servicing court orders to recover outstanding payments, in some cases would be ideal (not essential) Must be confident using the telephone Requirements: Previous customer service experience within a telephone based role Excellent communication skills, both verbal and written Strong problem-solving abilities and the ability to think on your feet Ability to multitask and prioritise tasks in a fast-paced environment A positive and customer-focused attitude Working Hours: Full-time, 40 hours per week - Monday - Friday 9am-5.30pm Contract Type: Temp to perm Hourly Rate: £12 per hour Don't miss out on this exciting opportunity to join a dynamic and fast-paced customer service team. Apply today and embark on a rewarding career journey with their company. We look forward to hearing from you soon! Please note that only shortlisted candidates will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Permanent - Full Time We are looking to recruit an Administrator to join our team in our Planned Hub from our office in Basildon, CM11 2UF. About the Role This is an exciting opportunity to join a new and growing team within the Planned Works Hub with the aim to grow the client base. Joining our team, you'll be responsible for providing an affective administrative support to the management team, carrying out general contract duties to include collating and creating reports, spreadsheets, memos, emails, filing, and minute taking. Managing and distributing incoming mail, you'll process stationery orders and office supplies, whilst carrying out any ad hoc administrative tasks. Using our Ebop system, you'll actively be a part of the team, uploading new schemes/letter processing and collating/changing information within the system. This is a pivotal part of the role. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. You'll have previous experience within the planned maintenance sector, or a trade-based background, with good problem-solving skills. You'll ideally have experience in EBOP & excellent use of Microsoft Software. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.