Manage supporter correspondence to an exceptional standard, ensuring service level agreements are met - manage the supporter cases and complaints, which includes correspondence with supporters ensure that SLAs are set and met and seek advice and help to ensure all supporter queries are answered.
I'm looking for someone to join my client as a Customer Service Administrator and be at the forefront of delivering top-notch service to our valued clients.
Do you thrive in a fast-paced environment where every interaction matters?
Are you passionate about providing exceptional customer experiences?
To provide administrative support for several key areas of the business, ensuring the smooth running of all administrative duties.
Main Responsibilities
Processing orders, cancellations, and account amendments as required by the customer.
The company
Pertemps are recruiting for an experienced administrator on a temporary ongoing basis, on behalf of a security system company, based in the Dudley area.
As an Administration Support member of the Key Accounts Team, you will play a vital role in providing assistance to the after-sales team on behalf of existing clients.
Due to business growth our client is looking to recruit a new member of the team.
Reporting directly to the Director of Key Account Management, you will work a 37-hour week from Monday to Friday, with occasional flexibility required for extra hours when necessary.
The Administrator will be primarily responsible for supporting the effective delivery of a variety of work to our client teams.
Aon are currently recruiting a Hub Production Administrator to join our team in Birmingham.
This will include gathering and managing data, following processes to perform automated pension and investment calculations, liaising with client teams and third parties, running reports and maintaining reference material and documentation.