This role works closely with the CTO and Senior Solutions Consultants on integration and support projects, as 1st and 2nd line is handled by an MSP this role will really be working way above a usual support role and getting involved in high level technical matters that would not normally be available.
This firm have been growing at a very fast rate with a business model that is proving to be extremely succesfful as a result of their growth they have a strong pipeline of work and projects upcoming, because of this they require a new Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) to join their team on a permanent basis.
We are currently working with am ambitious and thriving start-up firm who provide a service as a "virtual CTO/IT Director".
Our previous apprentice has been promoted within the company after completing their apprenticeship, allowing this opportunity for our future apprentice to complete the Azure / Microsoft 365 apprenticeship while working in a fast paced helpdesk environment.
Overview
We are looking for an apprentice to join us as a Junior Helpdesk engineer in a role providing great opportunity to begin a career in the IT sector.
Employer description
AIS Technology provides IT Managed services to customers between 5 100 employees in the UK, specialising in clients utilising the Microsoft 365 suite for email and collaboration.