This is a 40 hour week permanent position Monday to Friday fully office based.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough.
Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email.
Our client, a small and friendly team of 40, is coordinating all operations in the UK for customers from the UK and around the world.
With offices in both London and the Midlands (Nuneaton), they are committed to excellence in customer service and providing a friendly environment for their team.
We have an exciting opportunity for a Administrator to work within our Protection team based in Wigston to be part of a small existing team
As the Administrator your working hours will be Monday - Friday between 09:00-17:30.
Once probation has been passed there is an option to work alternative weeks 08:00 - 16:30 & 09:00 to 17:30 and the potentially of up to 2 days per week at home
This role is ideal for someone with a strong administrative background who prides themselves on their attention to detail.
We are seeking a dynamic and focused individual who can calculate and communicate complex billing calculations to internal and external stakeholders.
As an integral part of the billing team, you will be jointly responsible for ensuring invoices and credit notes are raised accurately and distributed in a timely manner.
This is a fully office based permanent position working Monday to Friday.
The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.