Job Title: Compliance Coordinator
Location: Nuneaton
Contract Details: Permanent full time
Salary: Up to £25k
About Our Client:
Our client, a small and friendly team of 40, is coordinating all operations in the UK for customers from the UK and around the world. With offices in both London and the Midlands (Nuneaton), they are committed to excellence in customer service and providing a friendly environment for their team.
?? Benefits & Perks:
- Hybrid working, allowing you to have the flexibility you need.
- Bonus structure to recognise your hard work and contribution.
- Join a friendly team that values collaboration and teamwork.
?? Responsibilities:
As a Compliance Account Manager, you will be the front line point of contact for customers (Members) of the scheme, with your own responsibility for specific accounts. Your main tasks will involve:
- Handling customer queries in a professional and efficient manner.
- Developing a strong understanding of relevant regulations to provide quality advice to members on regulatory and reporting requirements.
- Maintaining scheme email accounts, including sending bulk mail outs and creating communications.
- Working closely with colleagues and managers to provide the highest standard of customer service.
- Participating in customer retention and growth through engagement activities.
- Collecting member data submissions for registration with regulatory bodies and ensuring accuracy.
- Conducting desk-based audits of members' data and obligations.
????? Essential (Knowledge, Skills, Qualifications, Experience):
- Strong communication and customer service skills.
- Excellent attention to detail and organisational skills.
- Ability to handle queries professionally and efficiently.
- Keen interest in and understanding of relevant regulations.
- Proficiency in CRM systems and Excel.
?? Desirable (Knowledge, Skills, Qualifications, Experience):
- Prior experience in compliance or account management.
- Familiarity with data auditing processes.
?? How to Apply:
Ready to take on this exciting role? Press "Apply" or email Charlotte at with your updated CV. Don't miss out on this opportunity!
?? Number of Positions: 1
?? Contract Type: Permanent
?? Annual Salary Range: £23,000 - £25,000
?? Driving Required: Yes
? Working Pattern: Full Time
Join our client's growing team and contribute to their mission of providing exceptional service to customers. Apply now!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.