Office administration: Maintenance of records and filing systems.
General
Work for a membership organisation in London as an Assistant Director of Administration (temp - perm).
The duties of the post fall under the general headings of office administration, membership administration, website maintenance, conference administration, and organisation of public events.
To work within consistent business support and administration processes and.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.
In this leadership role you will be responsible for working with the service provider of our scheme administration service to ensure that the business service design, including the underpinning capabilities.
We have an opportunity for a 12 month Fixed Term Contract for a Functional Design Lead to make significant improvements to our customer journeys and scheme solution capabilities to support and achieve Nest's business objectives.
This role will be accountable for ensuring that the human centred design, including of the customer facing business services and the underpinning capabilities, meets the functional requirements set out in the contract and meet the needs of our customers.