As a Recoveries Agent, you will be dealing with post default agreements that are experiencing financial difficulty and you will work with our customers to find appropriate solutions for their circumstances.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
Support for new Speciality client projects, being the a point of contact for the client and attending regular project calls/meetings as required.
General
They will ideally have a strong broad understanding of the various delivery streams across a pensions administration service and a strong background in final salary pensions administration or buy-ins and buy-outs.
The successful candidate will play an essential role in high profile client projects and will typically support the lead administration contact during the project delivery phase.
This is a 15-18 month fixed term contract and you will be fully supported and mentored through your apprenticeship and will be given time, whilst at work, to complete your coursework with a dedicated assessor.
This role has a starting salary of £21,474 per annum, based on a 36 hour working week.
We are excited to be hiring a new apprentice to join our fantastic Democratic Services team, based at the County Council headquarters, Woodhatch Place, in Reigate.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
You'll be fully trained to work on an ongoing project, which provides ongoing administrative support to a busy customer service team.
We need another 12 people with some administration or customer services (face to face or telephone) experience (office, retail or similar), for our clients busy project team.