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Account Manager Ihasco Bracknell Salary: TBC with commission We're iHasco. We're the go-to experts in top-notch Health and Safety and HR Compliance eLearning. Quality, creativity, and simplicity are our core strengths. With a track record of 15 million training sessions over 15 years, we're not just growing; we're skyrocketing. Join us now and lead the charge in our high-octane Commercial Sales team. We are part of the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment, and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business. The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. The role Are you a sales dynamo with a flair for identifying opportunities that others might overlook? We're looking for an Account Manager to join our team and take our revenue growth to the next level. In this role, you'll be at the forefront of driving incremental sales by leveraging existing customer relationships and expanding our product and service offerings. Client Portfolio Analysis: Dive deep into our existing client base, analysing their needs, preferences, and usage patterns. Your mission is to uncover cross-selling and upselling opportunities. Tailored Solutions: Craft personalized recommendations and solutions that align with each client's unique requirements. Show them how our additional products or services can enhance their experience and add value to their operations. Effective Communication: Skilfully communicate the benefits and features of cross-sell and upsell options. You'll be the expert who guides clients through the decision-making process, making it easy for them to say "yes." Relationship Building: Build trust-based relationships with clients, becoming their trusted advisor. Clients should turn to you for insights and solutions, knowing you have their best interests at heart. Revenue Growth: Your primary goal is to drive incremental revenue for the company. Achieve or exceed monthly cross-sell and upsell targets while contributing to overall sales objectives. Collaboration: Work closely with our sales, marketing, and product teams to ensure a seamless and coordinated approach to cross-selling and upselling initiatives. Continuous Learning: Stay up to date on our product/service offerings, industry trends, and competitive landscape. This knowledge will be your secret weapon in uncovering opportunities. This role offers a unique opportunity to drive revenue growth while building lasting customer relationships. We value innovation, initiative, and a customer-centric mindset. If you're ready to make an impact and elevate your sales career, we want to hear from you. Join our team and be part of a company that rewards success, values your expertise, and offers opportunities for professional growth. What you'll have: Proven experience in cross-selling and upselling in a sales or account management role. Exceptional communication and relationship-building skills. Ability to analyse customer data and uncover sales opportunities. Results-driven mindset with a track record of meeting or exceeding targets. Strong product and industry knowledge. Collaborative team player who thrives in a dynamic environment. What you get from us From celebrating your birthday with a day off (on top of our generous annual leave and bank holiday package) to providing extensive well-being support and a health cash plan, we're committed to nurturing your holistic well-being. At our workplace, we don't believe in "work as a chore." Instead, we cultivate an environment where you can thrive. Here, you'll be surrounded by dedicated individuals who are passionate about our mission and purpose. We don't just stop at hiring; we invest in your continuous growth and development, ensuring that each day is an opportunity for learning and advancement. We trust in your abilities and genuinely care about your success. Our transparent communication ensures you're aligned with our business strategy, and we're excited to offer you pathways for career growth and development. Say goodbye to clock-watching; here, every moment is an opportunity to excel, learn, and make a meaningful impact. Welcome to a workplace that values you as a whole person and helps you become the best version of yourself. Join us today! Hit Apply now to forward your CV.
Accounts Assistant Job Type: Full-time Location: Please specify the location Salary: Please specify the salary range We are seeking an Accounts Assistant to provide essential accounts and administrative support to our rapidly growing business. The successful candidate will be responsible for processing a high volume of sales and purchase invoices, assisting with financial reporting, and supporting daily office operations. This role is ideal for someone with a keen interest in finance and accounting who is eager to develop professionally within a dynamic environment. Day-to-day of the role: Input sales and purchase ledger invoices and credit notes daily using Sage Line 50. Investigate and resolve customer queries regarding invoices and Proof of Delivery (POD) requests. Create sales orders daily using Sage 50. Ensure prompt approval of purchase invoices. Process expense claim forms and credit card invoices to Sage 50. Carry out general office duties, including managing inbound queries by email and telephone. Assist the Finance team with finance-related activities and provide support for other team members in their absence. Help backfill finance functions during the implementation of Dynamics Business Central. Required Skills & Qualifications: Experience working within a Finance or Accounts team or office environment. Competency in all MS Office applications, particularly Excel, including VLOOKUPs and Pivot Tables. Familiarity with Sage 50 accounting system (or equivalent) is desirable. Ability to handle numerical data accurately and check the detail of invoices and other documents. Good attention to detail and the ability to multitask effectively. Organisational skills to manage regular tasks and meet strict deadlines. Excellent communication and listening skills, both written and verbal, with a confident telephone manner. Demonstrated interest in Finance and Accounting and a desire to develop professionally. KPIs and measures of performance: Handling and processing up to 6,000 invoices per month. Managing up to 20 customer accounts and responding to all customer queries within 2 working days. Ensuring payments from customers are received within payment terms and processed timely. Benefits: Opportunity to grow with a thriving business. Professional development in the field of Finance and Accounting. Supportive team environment that values hard work and initiative. To apply for this Accounts Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Please ensure to include your proficiency with relevant software and systems, as well as your ability to meet the outlined KPIs.
Job title - Accounts Assistant Job type: Temporary to Permanent Position Day Rate: £100 to £115 a day dependent on experience Permanent Salary: Up to £30k per annum dependent on experience Location: City of London - Hybrid (2 days a week office-based) The Company - EslingKenny is currently recruiting for a growing private equity-backed Media/Tech business based in Central London. They are seeking an Accounts Assistant on a temporary basis (potential to go permanent within 3 months) due to growth within the business after making numerous acquisitions. Reporting to the Finance Manager, the Accounts Assistant will work with them to deliver a professional and successful service within, and on behalf of, the Finance department. The role will provide an efficient service with targets and processes in all areas. Duties & Responsibilities: Responsible for all finance related processes for the events delegate business Responsible for all finance related processes for the US online sales processing Allocate credit card payments received via the Pay By Link option on Customer Invoices Manually generate Payment links for any ad-hoc requests Work with the Finance manager on projects to implement other business processes that use card payments Responsible for all finance related processes for the B2C membership subscription business Work with the Events team to set up finance processes for the delegate bookings in the event platform Work with the Finance Manager and Events team to ensure that the correct VAT rates are allocated to each event before ticket sales go live Work with the Events team to allocate adhoc payments received on a daily basis Process Cash Sale/Refund transactions in the finance system for the B2C event delegate sales Process Cash Sale/Refund transactions in the finance system for the US online transactional sales Export the Credit card receipts data from the payment gateway and generate Journals to post this against the bank accounts and debtor accounts Export the Direct Debit receipts data from the payment gateway and generate Journals to post this against the bank accounts and debtor accounts Export sales reports from Recurly and process the Billing and Revenue Recognition Journals monthly for Sales and Revenue on a monthly basis Work with the Customer Service team to allocate and Direct debit or direct bank payments received on a daily basis into our membership subscription system Work with the Customer Service team to ensure that any cancelled/recalled/failed payments are followed up and records in the finance and customer service systems are aligned Reconcile relevant balance sheet accounts on a monthly basis Work with the Customer Service team to find a better way of working with Agency collections Candidate profile: Degree qualified or equivalent experience At least 1 year experience working within in a finance function Ability to manage high volume without compromising quality. Excellent organisational and time management skills with impeccable attention to detail Excellent communication skills both written and verbal Excellent administration skills Strong interpersonal and relationship building skills Strong intellect, ability to work with verbal & numerical issues. Calm, self-motivated and customer orientated Next Steps... If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please note due to the high volume of applications we sometimes receive it is not always possible to contact every applicant. If you do not hear from us within 14 days, please assume your application has been unsuccessful on this occasion but please continue to apply to more jobs represented by EslingKenny. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career - see our website for contact details.