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Customer Service Admin Advisors 9 month temporary roles £14.02 FULL TIME - 37.5 hpw We are currently recruiting for full time Customer Service/Admin professionals. This role will be a hybrid role with a mixture of home working and office based. The role will be starting end of May 2024. The role: Managing Customer billing workflow Dealing with inbound calls with some outbound calls Speaking with customers to book appointments for smart meters Answering customer emails Admin duties - sending out confirmations Updating databases and general admin tasks Providing excellent customer service at all times The ideal candidate: Will have telephone customer service experience Will be organised and accurate with good admin skills Previous experience in call centre environments Superb customer services & communication skills Good IT skills (especially Excel) Personable and engaging Problem Solving Skills "Treating Customers Fairly" Will have the desire to offer excellent customer service at all times No sales experience required however experience in handling customers over different platforms (emails, calls etc) is essential APPLY NOW OR CALL LYNSEY FOR MORE INFO Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
My financial services client in Cardiff are looking for an experienced Senior Financial Crime Operations Manager to join the team on a 12 month Outside IR35 contract. The successful candidate will have a big part in the strategic set up of the Financial Crime and KYC/Onboarding department. I would love to hear from you if: You have pervious experience in a similar role MLR 2017, JMLSG and KYC guidance knowledge Able to work in a scaling environment Experience with leading operations/financial crime teams For immediate consideration please apply to the advert. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies