Supply AssistantBoots UKNottingham Support OfficeFixed term & Permanent Opportunities AvailableRecruitment Partner - Anastasia Walker
At Boots there is a focus on customers and patients' wellbeing for life.
Its unrivalled range of products and brands make it the leading provider of healthcare on the high street and the UK's number one beauty destination.Here at Boots, we're always on the lookout for great talent!
The Lab Steward works closely with scientists, technicians, and other laboratory personnel to maintain an efficient and safe working environment.
This position supports the lab staff by managing inventory, ensuring proper waste disposal, enforcing safety standards, and maintaining general lab functionality.
The Lab Steward is responsible for ensuring that the laboratory is kept clean, organised, and fully equipped.
Experienced officer required to take collection/enforcement action on current and former tenant rent arrears, as well as providing general guidance to tenants on the management of their rent accounts.
The role will require the successful candidate to be based in the Clients offices, along with visiting tenants in their homes, in an attempt to address their arrears situation, along with representing the clientin the County Court for possession proceedings.
Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
We are a team of c18 ER Advisors working within a shared service environment.
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.