Posted by Macildowie Recruitment and Retention • £13.50/hr
General
My client a top employer in Nottingham is looking to recruit a temporary business support officer at their offices in Arnold.
Duties of the role will include
To be the first point of contact for all incoming enquires including answering the telephones, proactively managing the joint inbox and log and record enquiries onto the system ensuring an accurate audit trail.
Assess and triage all enquiries to identify the most appropriate customer service pathway.
You will be a visiting Officer, part of the role will be carrying out face to face meetings with clients who are new to the accommodation to ensure that they understand their responsibilities and are also enabled to receive benefit claims and other support related to accommodation and a tenancy.
You will be responsible for Temporary Accommodation sign ups and check outs.
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
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