Posted by Source4 Personnel Solutions • £28K/yr to £30K/yr
General
Our client is looking for a bilingual (French and English speaking) individual with customer support/order management experience to cover a 12-month fixed term contract.
Responsibilities
Collaborate with cross-functional teams to understand and meet individual customer requirements, ensuring delivery compliance.
Provide exceptional customer service through various channels, ensuring satisfaction every step of the way.
Reporting to the Head of Operations, you will support the smooth running of the movement, storage and production and the delivery of excellent customer service.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Our client, a reputable housing association, is currently undertaking a significant disrepair project and is in need of an Administrative Disrepair Coordinator to provide essential support to the Contract Manager.
This role is ideal for someone with a strong administrative background, excellent organisational skills, and a commitment to high professional and ethical standards.