Posted by Randstad Technologies • £35K/yr to £40K/yr
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 1 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
Posted by Glenelly Recruitment Solutions • £23K/yr to £28K/yr
Market leading software company based in Hertford specialising in providing innovative, online booking solutions to universities internationally are looking for a Software Support Analyst to join the team.
Position: Full-time, Permanent
We are committed to delivering exceptional service and technology that enhances the efficiency of educational institutions.
Posted by Vitae Financial Recruitment Limited • £45K/yr to £50K/yr
The Senior Retail Finance Operations Analyst is a member of the EU Sales audit team looking after all stores and Ecommerce activities in Europe and responsible for ensuring that Sales, Cash/Credit card settlements and Accounts receivable are completely and accurately accounted for and reported in the financial reporting.
Our client, a global retailer with a brilliant reputation, are looking to bring on board a Senior Finance Operations Analyst, on a permanent basis.
Posted by Nigel Frank International • £35K/yr to £45K/yr
This is a brilliant opportunityfor an experienced Support Engineer to act as the main point of contact for support, responsible for troubleshooting hardware and software issues and assisting with system maintenance to ensure efficient solving of incidents and ticket requests, providing comprehensive IT Support to internal and external users.
Nigel Frank are working with a well established organisation, based in St Albans, assisting their search for an IT Support Specialist to join the team.
This is a brilliant opportunity to work in a fast-paced, varied and challenging environment that offers the successful candidate to upskill in Data Extraction, Transformation and Loading.
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
Posted by Proactive Solutions Group Ltd • £50K/yr to £55K/yr
Technical Support Consultant
Technical Support Consultant / Business Intelligence Software Consultant.
The Technical Support Consultant / Support Engineer will need some BI experience along with exposure to ERP systems and development projects.
A Hoddesdon based business intelligence firm need a Technical Support Consultant / IT Support Engineer to provide support and consultancy services to their European customer base.