The Operations Analyst will provide IBMi and Intel Level 1 support for all internal and external customer requests ensuring the delivery of exceptional service to our customers 24/7.
We are seeking a 24/7 Operator to join our talented team here at Service Express.
What you will do
To be able to proactively resolve 1st line and where possible 2nd line level incidents.
Our client, a leading engineering and maintenance provider, is seeking an Operational Technology Support Engineer to join their team.
With a focus on enhancing the efficiency of assets and reducing maintenance costs, our client supports customers across various sectors, including automation, energy, manufacturing, and more.
Our client has extensive OR/OA experience applied throughout the capability lifecycle from early-stage concept development to acquisition in all domains.
This has included applying soft methods and stakeholder engagement skills to structure problems, conducting historical trends and data analysis to identify trends and support concept development, and simulation modelling and Multi-Criteria Decision Analysis (MCDA) to evaluate options.
Our client has extensive OR/OA experience applied throughout the capability lifecycle from early-stage concept development to acquisition in all domains.
This has included applying soft methods and stakeholder engagement skills to structure problems, conducting historical trends and data analysis to identify trends and support concept development, and simulation modelling and Multi-Criteria Decision Analysis (MCDA) to evaluate options.
Our client has extensive OR/OA experience applied throughout the capability lifecycle from early-stage concept development to acquisition in all domains.
This has included applying soft methods and stakeholder engagement skills to structure problems, conducting historical trends and data analysis to identify trends and support concept development, and simulation modelling and Multi-Criteria Decision Analysis (MCDA) to evaluate options.
Much of this analysis has been used to support capability acquisitions including requirements trade-off analysis, operational effectiveness / Analysis of Alternatives (AoA) studies and business case support, including benefits analysis.
Our client has extensive OR/OA experience applied throughout the capability lifecycle from early-stage concept development to acquisition in all domains.
This has included applying soft methods and stakeholder engagement skills to structure problems, conducting historical trends and data analysis to identify trends and support concept development, and simulation modelling and Multi-Criteria Decision Analysis (MCDA) to evaluate options.
My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation!
As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process.
Are you ready to step into an exciting opportunity with a global SaaS organisation?