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Our client, a regulatory organisation overseeing the optical professions in the UK, is currently seeking a highly skilled and dynamic Operations Manager (Investigations) to join their team. As the Operations Manager, you will lead and manage a team of caseworkers and administrators within the Regulatory Operations directorate, ensuring that all fitness to practise (FtP) investigations are handled promptly, proportionately, and appropriately. Pay £185.10 per day, start ASAP, duration for three months, this is an interim role, hours Mon-Fri 34.75 hours per week, this is a hybrid working role and you will be required to work in the office two days a week, Key Responsibilities: Lead, manage, and support a team of caseworkers and administrators, managing the performance of the team and ensuring that all concerns are addressed appropriately. Ensure that all relevant procedures are followed in line with legislation and good practise, resolving any issues or queries that arise. Contribute to the achievement of key performance indicators and internal targets related to fitness to practise. Support the Head of Investigations and Head of Case Progression, providing procedural expertise to the Investigation Committee, Case Examiners, in-house advocates, and lawyers. Manage and mitigate risk to the public and the organisation, including the management of the Interim Order/Substantive Order Review function. Foster individual and team engagement, managing performance and development to maximise value for employees and our client. Ensure the delivery of high-quality customer service to a range of internal and external stakeholders. Essential Skills/Experience/Qualifications: Strong leadership skills with a proven track record of effective case management. Experience working within a regulatory framework, applying and interpreting procedures, policy, law, and relevant legislation. Excellent numeracy, literacy, and verbal/written communication skills. Ability to influence and tactfully handle a wide range of people. Strong commitment to equality, diversity, and inclusion. Critical Competencies/Behaviours: Ability to lead and manage a team, prioritise key goals, and ensure effective progress. Effective communication and problem-solving skills. Proactive approach to suggesting alternative approaches or solutions. Competency in managing relationships with key stakeholders. Strong judgement and decision-making skills. Excellent team working and customer care skills. Contribution to departmental and organisational goals and policies/procedures. Continuous improvement mindset. Ability to understand and apply relevant legislation and rules. Adecco is a disability- confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Exciting Opportunity Alert! Are you a detail-oriented, multitasking superstar? Do you thrive in a fast-paced environment, providing top-notch administrative support? Do you thrive in a DYNAMIC and FAST PACED working environment? Then APPLY NOW! Job Role: Commercial Operations Administrator Location: Solihull Working Hours : Monday to Friday 9.00am - 5.00pm Duration: Temporary to Permanent Opportunity - Immediate Start! Pay: £107 per day (equivalent to £28,000) Great benefits including hybrid working and flexible hours!!! FREE onsite parking, AMAZING Office Angels benefits AND holiday pay on top (The BEST temp benefits in the market)!!! As the Commercial Operations Administrator, you will be at the heart of their Commercial & Marketing organisation, collaborating closely with the Commercial Operations Manager and Marketing Manager to drive operational excellence and support various commercial activities. Responsibilities; Assisting with supplier coordination, order processing, and invoice handling. Managing the purchasing process in SAP, including creating purchase requests and forwarding invoices for processing. Maintaining the contract database and fleet administration. Supporting the implementation of the UK marketing plan. Assisting with general mailings, such as drafting letters. Providing support for external events. Handling travel planning, organisation, and expense reports. Registering participants for masterclasses and congresses. Maintaining documentation according to SOPs. Tracking and escalating key performance indicators. Is this you? Experience in a similar role Strong data management, analysis, and reporting skills. Proficiency in MS Outlook, Word, Excel, and PowerPoint. Excellent interpersonal and organisational skills. The ability to multitask and pay attention to detail. A positive attitude and a great team player. If you would like to work for an excellent employer and join a longstanding team, please apply online today or email your CV directly to , alternatively contact Sophie on to have an initial conversation - I would love to hear from you! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.