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Job Role - Operations Assistant Our well renowned London based client are seeking an experienced individual to join their team as Operations Assistant. This exciting Hybrid opportunity offers a salary between £24000 - £28000 per annum depending on experience. What will you be doing? You will be working a very varied, exciting role. Your role will include but not be limited to - Supporting the Supply Chain Manager, Order Management, Sales order Processing, Supply and Demand Balance, Logistics Coordination, Collaborative Relationships, Cross functional collaboration (sales, product development etc), Freight and warehousing, inventory management, and more. What skills will you have? As Operations Assistant, you will have the ability to prioritise large workloads and work in an organised timely manner, ensuring operations are all running smoothly. You will have experience and understanding of daily duties listed above and have brilliant communication skills. What is on offer? On offer within this unique opportunity is a salary range of £24000 - £28000 depending on experience, hybrid working (Monday and Friday from home), and more. To apply for the role of Operations assistant please click apply now
Education Operations Associate Location: London Length: 6 Months Rate: £32.69 p/h PAYE (Approx. £67.9K per annum) Hours: 9am 6pm This client is a top 5 tech giant and one of the world's most popular search engines. This is a hybrid role, so you will split your time between home office and the clients offices in central London. On-site you will be able to access their amazing facilities and quirky working spaces, as well as free breakfast/ lunch/ dinner, on-site gyms, outdoor spaces and roof gardens, wellness rooms and sleep pods. Job description: Deliver full pieces of a process efficiency or delivery program (e.g., process re-engineering or implementation, automation solutions, supplier or location consolidation, deprecating service lines) or service, that are integrated into overarching program, with minimal assistance. Help identify operational efficiencies (e.g., manage utilization, eliminate non-productive activities, cross-site synergies, cross-operations synergies, reduce sub-scale operations via service consolidation, automation, deprecation) for supported program. Plan and execute prioritized program work including selecting appropriate method to most effectively achieve program objectives. Manage projects to budget, timeline, and resourcing needs to ensure team meets goals. Identify and recommend creative ways to improve on solutions to defined problems via selection of better methods or tools. Address commonly escalated issues or triage when required. Help team respond to problems with known solutions. Work within one or more teams to communicate knowledge related to supported workflow or operations. Build network with relevant stakeholders (internal or service provider teams) and contribute to cross-team collaboration. Guide team in supporting users and partners by providing explanations of policies and processes and helping to resolve some issues and escalations. Make key contributions to design, launch, and standardization of operational processes. Coordinate timelines, goals, and objectives for assigned component(s) of an operations program. Integrate smaller teams where necessary to connect dots and align with PA project goals. Responsibilities: Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs. Make key contributions to tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures with minimal guidance Skills / Experience / Education: Ability to design and/or utilize technology-enabled automation to streamline processes, increase service quality, improve service delivery, or contain costs. Ability to understand goals and corresponding levers to grow crucial business metrics, understanding the value that it brings to stakeholders. Knowledge of the management process of business operations for a given product, service, or domain. This includes understanding the broader context of generating, securing, and increasing the value of business and revenue outcomes, and knowledge of and experience with driving efficiency and effectiveness of businesses. Knowledge of the supported domain, product area, or focus area, including its terminology, functions, processes, team structure, and business strategies. Ability to effectively follow up with clients in a timely and appropriate manner to ensure their needs are being met and then address issues that are negatively impacting client experience.