Our client is seeking a Service Delivery Administrator to join their office on a permanent full-time basis.
Well accustomed to dealing with all aspects of day-to-day customer requirements, the successful candidate will have further experience working closely with the company's suppliers, agencies, and third-party contractors.
PRINCIPAL RESPONSIBILITIES
Assist in answering incoming calls to the office phone number during working hours.
Our client is dedicated to excellence in customer service and administrative support and are looking for someone with similar passion to join their team.
Are you passionate about providing exceptional customer service in a dynamic and fast-paced environment?
If so, we have an exciting opportunity for you to become a vital part of our established team.
Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded.
Acting as the key interface between Customers and the Internal Support Departments ensuring strong and lasting relationships are built and maintained at all levels within both organisations.
The role is to o provide administrative support in all aspects of the day-to-day running of the financial services business and ensure smooth delivery of excellent client service and client communication linked to Administration within the Financial Industry.
A great Financial Services company are recruiting a skilled Financial Services IFA Administration role not far from the Reading area.
The candidate must have a minimum of 1 year's skills within the role to be considered.