To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments.
To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers.
Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs.
We a seeking an experienced customer service advisor to join our world leading client based in Burton-on-Trent on a Temporary ongoing basis.
Payrate: £11.48 Per Hour
As a customer service advisor, you will be working in conjunction with other sites across the UK to ensure that all customer expectations are met and exceeded.