Customer Service Advisor
We a seeking an experienced customer service advisor to join our world leading client based in Burton-on-Trent on a Temporary ongoing basis. As a customer service advisor, you will be working in conjunction with other sites across the UK to ensure that all customer expectations are met and exceeded.
Location: Burton-on-Trent
Hours: Monday to Friday, 8.30am – 4.30pm
Payrate: £11.48 Per Hour
Responsibilities:
- Ensure that all hauliers are accurately paid on time, either through PO's or CFX debrief.
- Liaison with both external and internal customers as and when required.
- Ensuring all telephone and email queries are answered promptly and resolved.
- Booking in of deliveries with the customer.
- Chase outstanding deliveries and reasons for their delays, which includes updating service reports.
- Ensure relevant custom paperwork has been completed for deliveries.
- Adherence to all health & safety aspects as required.
Requirements:
- Previous Planning experience is desirable, but not essential.
- Excellent communication and organisational skills.
- Ability to show initiative and be pro-active in resolving problems encountered.
- Excellent interpersonal, motivation and planning skills.
- Good analytical and numerical skills.
For more information call Pertemps Tamworth on or click apply now!