Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
The Housing Officer will be the first point of contact for our customers and responsible for the quality of their experience with the housing organisation.
Part time 17.5 hours a week
Sellick Partnership are supporting the recruitment of a Housing Partner for a public sector organisation on a permanet part time basis.
Season your career as an AdministratorWe're recruiting an experienced Administrator who is friendly, adaptable and can confidently manage general administrative duties for Defence on a part time basis, contracted to 25 hours per week.
You'll be responsible for ensuring our offices run smoothly and efficiently and will be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: