Purpose of the RoleAs a Customer Service Officer at Buchanan Galleries, you will play an integral role in ensuring that consistently high standards of security, safety and customer service are delivered at all time to visitors, colleagues, retailers and visiting contractors.
This involves providing visible security cover to the centre, handling enquiries and customer concerns, monitoring CCTV (where appropriate by suitably trained and licensed staff) and controlling contractors and deliveries to the site.Key Responsibilities Responsible to: Asst.
You will assist with the smooth running of the shopping centre and assist in any emergency situation which may occur.