Job Title: Administrator
Location: Glasgow
Type: Full-time
Responsibilities:
- Provide effective support to surveyors by carrying out various administrative duties efficiently and with minimal supervision.
- Maintain general data, answer telephone calls, and handle inquiries.
- Type up reports, letters, and fees.
- Manage office banking and general administration to ensure smooth operations.
- Ensure workflow is managed effectively in line with defined client service level agreements and policy guidelines.
- Provide direct training to new staff members.
Key Role Deliverables:
- Carry out support activities effectively and efficiently.
- Keep data up to date and accurate.
- Produce timely and accurate reports and letters.
- Foster effective customer and internal relationships.
- Maintain knowledge of the firm's products, services, and processes to deliver excellent customer service.
- Assist Senior Administrator/PA as required.
Duties (not exhaustive):
- Answer incoming telephone calls.
- Contact clients/customers on behalf of surveyors.
- Set up boardrooms for meetings.
- Cover office reception.
- Handle filing and file retrieval.
- Maintain compnay records.
- Type reports, letters, emails, agendas, minutes, fees, and particulars.
- Produce documents for report appendices.
- Scan, copy, bind, and issue completed reports.
- Send out property particulars to clients/customers.
- Manage stationary orders.
- Handle diary management.
- Train new staff members.
- Manage office petty cash/card payments.
- Handle banking.
- Prepare office reports (month-end).
- Address aged debt.
Experience Required:
- Knowledge of working in an office environment.
- Proficiency in PC skills (Word, Excel, Outlook, PowerPoint).
- Awareness of accuracy and meeting deadlines.
- Proven ability to work as part of a team.
- Strong organisational skills.
- Ability to perform under pressure.
- Initiative to think through problems and find solutions.
- Fast learner with multitasking abilities.
Benefits:
- 30 days holidays, 4 bank holidays off and 1 flexi day to be taken in December*BUPA after 2 years service - individual cover*Pension - Scottish Widows 4% employer 5% employee *Group Life Assurance - 1x salary provided you are in the pension*Employee Assistance Programme.g. cycle to work, car lease.
If interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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