We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs.
Key Responsibilities
Lead the 24/7 service desk team, managing incidents, requests, and problem resolution.
This role is perfect for someone organised and proactive, looking to join a dynamic team as an Office Manager in the heart of Manchester!
In this role you will have the opportunity to take control, you will be responsible for managing a team of administrators, supporting various departments with their administrative needs, assisting with the onboarding of new staff and more!
£30,000 - £35,000 Benefits; Manchester City Centre
Our client, a leading player in the property sector, is seeking a skilled and experienced individual to join their dynamic team in Manchester City Centre.
If you are looking to join an organisation that values innovation, expertise, and teamwork, this could be the perfect opportunity for you!
Key Responsibilities
Utilise your strong dictation skills to efficiently transcribe information, create reports and document important information - please note previous dictation experience is essential!
The successful candidate will work alongside the existing team member to ensure the efficient completion of all day-to-day activities related to hardware and software asset management.
This role will be perfect for an individual who excels both independently and within a team, and who can contribute to the evolution of our IT asset management practices.
We are now looking for an enthusiastic, self-motivated and proactive individual to join our team as an IT Asset Specialist.
If you have background in Account Management, Retentions or Contract Renewal, we would LOVE to hear from you!
An amazing opportunity has become available for an exceptional Account Manager to join the industries leading EAP and OH provider, Health Assured.
Health Assured supports over 80,000 organisations and 15 million lives across the UK & Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees.