IT Technician / Helpdesk Analyst / 1st & 2nd Line Support Engineer who has a sound, basic understanding of IT Technology and IT Terminology, covering Windows Server, Desktop / Workstation software applications and networking technologies is required for a well-established Cloud Solutions Provider based in Southwick, West Sussex.
We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
We are currently working with an Insurance Broker, who have a great opportunity available to join them as a New Business Account Handler, dealing with commercial clients.
They feel they can offer excellent work life balance, coupled with genuine career progression opportunities.
This broker pride themselves on providing a first class working environment, and are extremely proud of the culture they have, where everyone is looked after, and supported .