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Job Role: Booking Coordinator Length: 2-3 months Working Pattern: Full Time, Mon-Fri 9am-5pm Are you a highly organised and enthusiastic individual looking to make a difference? We have an exciting opportunity for a Booking Coordinator to join our client's team in the healthcare sector. If you have strong data entry and customer service skills, then this role could be perfect for you! Responsibilities: Handling incoming calls and answering queries from patients, doctors, and other healthcare professionals. Completing various administrative tasks assigned by doctors, such as writing letters and booking in patients. Entering and updating data accurately in the system. Utilising Excel to track and organise information effectively. Providing exceptional customer service and ensuring a positive experience for all patients. Collaborating with the wider team to ensure a smooth and efficient booking process. Requirements: Exceptional customer service skills, with the ability to communicate effectively and empathetically. Strong data entry skills with a keen attention to detail. Excellent organisational and multitasking abilities. Proficiency in Microsoft Excel. Previous experience in a healthcare setting using Systm One would be advantageous. Why work with Adecco: 20 days annual leave 8 days bank holiday Perks at work - Discount vouchers portal and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Don't miss out on this fantastic opportunity to join a dynamic and supportive team. Apply now and take the first step towards a rewarding career as a Booking Coordinator in the healthcare industry! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you passionate about providing exceptional technical support and resolving complex IT issues? We are seeking a talented individual to join our client's dynamic team as a First Line Support Key Responsibilities: Provide first/second line technical support to clients via phone, email, or in person. Diagnose and troubleshoot complex hardware and software issues. Escalate unresolved issues to the appropriate teams and follow up until resolution. Support users with Office 365 applications and services. Document support processes and maintain accurate records of incidents and resolutions. Collaborate with other support teams to ensure timely resolution of issues. Proactively identify recurring problems and suggest long-term solutions. Requirements: Proficiency in diagnosing and troubleshooting hardware and software issues. Strong knowledge of operating systems, networking protocols, and IT infrastructure. Experience with Windows. Excellent communication skills and the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for delivering exceptional service. If you are a motivated individual with a passion for problem-solving and a dedication to customer satisfaction, we want to hear from you!