The successful candidate will be responsible for providing direction, support and advice to the Authority and the Service in matters relating to Information Governance, ensuring compliance with the relevant legislation.
An exciting opportunity has arisen within the Service Performance and Communications Department based at Fire Service Headquarters, Forest View Business Park, Llantrisant, CF72 8LX, for the role of Information Governance Manager.
Working in the Prototyping Team and reporting to the Prototyping Formulation Manager, you will be part of the wider Formulation/Product Development Team in the R&D and Supply Chain function of the No7 Beauty Company.You will work with other Formulation Technologists, Technicians and Raw Material Specialists from your own team, as well as Formulators, Testing, Quality, Safety, Regulatory, Packaging and Project Managers from other teams.
You will use your scientific and technical formulation expertise to develop formulations from idea to proven technology / asset.Based in our Nottingham Technical Centre, this is a full-time, permanent laboratory-based role.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Supporting the Customer Operations Manager with ongoing relationship management.
They are a dynamic team, working to deliver a differentiated, competitive and customer led range in store.The team are accountable for delivering the sales and profit budget using the key levers of range, price, promotions and distribution to delight our customers enabling them to feel good'.
Our Category team are at the heart of our business and play a critical role creating compelling reasons for customers to shop at Boots.
You will be required to travel to various across South East, South West, Midlands.
To engage with potential customers at their doorstep, informing and educating them of Milk & More, to build awareness of the fantastic service we provide; positively and persuasively encouraging them to understand all the benefits we offer, research us further via our website, register as a potential customer and ultimately convert to using our service.
About Us
Working Days: shift patterns across Mon-Sat (5 over 6) working full or part time from 11am until 7pm.
Reporting to the Marketing Manager you will work cross functionally with internal and external teams, including wider marketing, trading teams and brand managers to deliver the best customer communications for No7 Beauty Company.
You'll also work with our data team and internal agency to create and deliver best in class email and direct mail campaigns.Key Responsibilities: Manage multi-channel (Email, Direct Mail, App Content) Loyalty campaigns to deliver Boots and No7 objectives.
You'll also develop market leading CRM strategies aligned to brand and Loyalty objectives; delivering personalised beauty-led content, inspiring our customers.