We are currently recruiting for our client based close to Manchester for a Customer Contact Officer / Customer Service Advisor for a not-for-profit business.
Are you immediately available?
You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service.
As we continue to grow, we are seeking dedicated Customer Service Specialists who share our passion for travel and excellence in service.
We are dedicated to making travel seamless and accessible, and our customer service team is at the heart of our mission.
My client is a leading name in the travel and tourism sector, renowned for our commitment to delivering exceptional travel experiences to our clients worldwide.
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
The Company
An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
Responsibilities include proactively resolving customer concerns promptly and efficiently; investigating and resolving customer complaints in a timely manner; collaborating with dealers and suppliers to process orders and provide timely updates; assisting customers with in-life queries regarding their vehicles.
As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction and driving their commitment to excellence.
One of the UK's largest providers of car and van leasing is looking for a Customer Services Representative to join their award-winning team.
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
General
As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.