We are currently recruiting a Customer Service Advisor position on behalf of our client where you would be working for a fabulous organisation based in Eastleigh.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
The job will be responsible for the day-to-day service management of customer enquiries, customer requirements and customer relationships.
General
Carbon60 are currently hiring for an ambitious customer service advisor to join one our industry-leading electronics manufacturing clients in Basingstoke.
This opportunity would suit anyone from a customer service background who wishes to develop their career and progress into sales or customer service management.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
Main Duties
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
In this role you will be first point of contact into the business delighting customers, working with our logistics and distribution networks to drive through expedient resolutions to any issues that arise.
We have exciting Opportunity for talented Customer Service Advisors to work on a fix term 6 months contract for modern and growing international business with state of art facilities based in Andover.
This will be a full time role working Monday to Friday, in office hours (9:00AM - 5:00PM).